Q1.Are you a trading company or manufacturer?
We are the direct manufacturer,with years professional experience of producingpremium quality sweaters and all kinds of knitted products.
Q2.Can we get samples to check before placing large quantity?
Yes,sample order is acceptable. Please contact with us on inquiry and make surewhich kind of designs you need, in general, it will take 7-10 working days to finish asample.
Q3.Can I make the products of my own design or have private logo on theproducts?
Sure, we can customize your own design and logo on the products. Because we could/offer custom-made,OEM and ODM service as well.
Q4.What is your MOQ(minimum order quantity)?
If you choose our stocked products,only 10 pieces is also available. If you needcustomized design, usually it should be 100-300 pieces for each style.
Q5.What about the lead time for bulk order?
The lead time is about 20-30 working days. But please confirm the exact time with usas different products and quantity will be a little different.
Q6. Which delivery terms do you use? And how about the delivery time?
For samples and small order is by express ( DHL/FedEx/UPS/EMS),3-5 workingdays for delivery. For bulk order is by sea, by air or as customers'request,taking25-30 working days to finish.
Q7.What kind of payment term do you accept?
We accept T/T, Paypal, Credit Card, E-checking,Order Online, Trade Assurance, etc.Full payment for small order, as for big order, we need 30%deposit when you placethe order, the balance should be paid before shipping.
Q8.What value-added services do you provide?
we provide honestyafter-sale services,professional inspection beforedelivery and help customers with sales plans.