1.Are you factory or trader? - We are manufacturer,our factory have 300 employees,and 5 production lines. 2.Whether to support customization (OEM) - yes,all of our products can custom logo and packing. we can do Laser engraving logo, silk printing, and UV full color printing.
3.Can i buy a sample? - Yes,custom logo sample is also acceptable,sample time is 7 days.
4.What is the standard production time/lead time for the order? - usually 25 days.
5.Are you able to ship the order via air shipping FedEx, DHL, or USP? - yes,we usually arrange the shipment by air,express ,railway and ocean way,FedEx, DHL and UPS are acceptable.
6.how do you guarantee the quality? - Always a pre-production sample before mass production; Always final Inspection before shipment.
7.can you support factory inspection? - Yes, third-party agencies are welcome to audit the factory, such as - SGS - ITS - BV
8.Certifications we have: - HEAVY METALS -TOTAL LEAD -CE -ROHS
9.What is your payment term? - T/T,Western Union,MoneyGram,and Paypal.This is negotiable.