A: Yes, we're a factory, you can view our video, or feel free to facetime with our business manager, and you are more than welcome to visit us anytime!
Q: How Much is the Shipping Cost?
The cost of shipping depends on the quantity of the goods and your delivery address, and more importantly, the method of shipping. Furniture is relatively large, we tend to recommend sea freight, if you need door-to-door service, please provide us with specific address information and the quantity needed, and we will give you a reference price.
Q: What's the MOQ?
A: The MOQ of different products is different, the MOQ of stock products can be 1pcs, custom-made products chairs are usually 50pcs per color, and tables are usually 20pcs.
Q: Can I Order Samples? Are They Free of Charge?
A: Of course, usually sample fees are needed, but if we have the item in stock, We can provide free samples. Talk to our Product Specialist!
Q: Do you Accept Custom Orders?
A: Absolutely! OEM & ODM are acceptable. You can send us your design or just an initial idea and we will make it a reality.
Q: How About the Quality Warranty?
A: We have strict control of quality from material to shipment, Each order we will provide an inspection report, if you do not believe we can request a three-party inspection, we will cooperate with your reasonable requirements.
Q: How about the Delivery Time?
A: The lead time for stock products is 7-10 days, for custom products the lead time depends on the quantity, usually 25-35 days for a 40HQ container order.
Q: What Payment Terms Do You Usually Do?
A: Our payment term is usually 30% deposit and 70% balance against B/L copy by TT or L/C. But we also support D/P, OA, and other methods, you can always talk about your needs with us.
Q: Can I Visit Your Factory?
A: Of course, we have a showroom in Hebei, China. If you want to visit our factory, please contact us at least 5 working days in advance so that we can assist you in booking your trip and hotel.